Choosing the Right Estate Agent to Sell Your Home

8th February 2021

Selling your home will most likely be one of the biggest financial transactions you make. More than that though, it also usually involves emotional and practical challenges that can make what should be a positive change into an unnecessarily stressful one.

These are the main reasons that choosing the right estate agent to help you through the process is vital. Obviously, here at Maslen we believe that we're the best choice for anyone thinking of selling in the Brighton and Hove area, and that's because we tick all the boxes.

Local knowledge

Having local knowledge means far more than being able to tell potential buyers all about the positive aspects of our area. It means being able to give sellers accurate and up to the minute advice on how the local property market currently stands, allowing them to make realistic plans both in terms of time scale and finances.

Anyone can look up Land Registry details online and see how much local properties sold for in the recent past. However, those details don't tell you all the other important things such as how long they were on the market, what condition the property was in, how big it was, what the asking price was, if there was potential for it to be extended and if it had been reduced after an initial period.

Honesty and integrity

Getting the right valuation for your home is essential in order to achieve a sale, but it's only one part of the overall deal you should be looking at.

Sadly some estate agents will tell you what they think you want to hear and give you an inflated idea of what your property is worth, often simply to try and get your business on their books. This almost certainly leads to a reduction in the asking price further down the long line of a protracted marketing period.

Even worse, some contracts will show a 'what you pay' figure based on a percentage commission of the initial valuation, but the small print will actually make it into a fixed fee that's payable regardless of whether your home is eventually sold for a lesser amount.

We will never do that. We believe in using our knowledge of the local market and our experience in selling properties like yours to give you an accurate valuation, and together with our high standard of marketing this will result in viewings from potential buyers. We believe strongly in being totally transparent when it comes to our fees and commissions.

That's because honesty is a core value in the way we work. It also means we'll give you honest feedback from viewings so that, if necessary, we can all take positive action to achieve a sale at the best possible price.

Hard work

Some estate agents think that putting a few details on a web portal such as Rightmove or OnTheMarket is all they need to do to sell your home for you. You know what? Sometimes, such as in the last few months of 2020, this approach actually can work.

Not many people in our line of work would tell you that, but it's true. However, most of the time things are very different and it takes hard work (and lots of it) to match the right buyer with your property.

There are things like background checks to be done on whether someone who wants a viewing is a serious buyer, whether they have finance in place and if they are in a chain or not - or as we say in the trade 'they're proceedable'. A good estate agent will already have a number of vetted potential buyers 'on their books' who are likely to be interested in your property. Again, it's this kind of groundwork that separates the good from the bad when it comes to choosing the right estate agent.

We're incredibly proud of the fact that the national average of sales that fall-through is 40% while ours stands at around only half that figure. This is testament to our belief and dedication to finding the right buyer for your home rather than rushing things and having to give you the bad news further down the line.

All the way

Your estate agent needs to be on your side all the way through to completion. Again, some will essentially think the job is done when a sale is agreed and their 'SOLD' sign goes up outside your home. That couldn't be further from the truth.

We know that our job isn't done until you actually make your move on the day of completion, and that's why we have an in-house team member that's dedicated to sales progression, solely dealing with everything that goes on behind the scenes once an offer has been accepted.

There are lots of things that can crop up along the way, usually quite easy for us to help you sort out but often worrying and confusing for a seller. A good estate agent will be proactive all the way through the process, engaging on your behalf with other parties such as solicitors, surveyors and finance lenders as well as any other estate agents involved in a chain to make sure things go smoothly.

If you'd like to know more, let's have a chat - at the very least we can help point out the do's and don'ts of choosing the right estate agent and maybe you'll choose us!

Testimonials

  • I would recommend Maslen to anyone. 

    Mrs Tripp Brighton

  • An efficient, professional and friendly service. Helpful and a pleasure to do business with.

    Mr Beddington Brighton

  • Very polite, good communication, excellent service.

    Alicia Van der Sluis Surrey

  • Service exceeded my expectations overall at all stages of the process - I wouldn't hesitate to recommend you. Thanks. 

    Ms Greene Brighton

  • Thank you for everything!

    Ms Tucker Brighton

  • The best estate agents we have ever used. Friendly, efficient and above all truthful! You are in danger of giving estate agents a good name!

    Jacquie Ellis-Jones Shoreham

  • Several leagues above any other estate agent I have had contact with. Kept fully informed every step of the way.

    Paul Cade Haywards Heath

  • Delighted with the service provided. Very professional and skilful.

    Nicky Conlan Hove

  • Maslen made the selling of my flat as easy as...

    Victoria Bradley-Barnard Brighton

  • We were delighted with the service received from all the staff with whom we had contact,

    Dr Crichton Brighton

  • Thanks for all your help and assistance. Very friendly and professional service.

    Lisa Downary Brighton

  • Very pleased with the excellent service throughout. Professional, friendly, efficient and no hard sell. Achieved above asking price. Thank you!

    Mr Witten Brighton

  • Everyone at Maslen's were amazing, from Sam's...

    William Slingsby Brighton

  • Had a great experience with the purchase of ou...

    jennifer Willson Brighton

  • First class service from a first class team.

    Mr & Mrs English Brighton

  • The sale was dealt with swiftly, professionally and successfully. Thank you Maslen!

    Mrs Lincoln Brighton

  • All staff extremely helpful and polite. They made our move very smooth and less stressful.

    Mr & Mrs Gosling Woodingdean

  • The team provided the best service I have ever received from an estate agent. I would not hesitate to recommend them to anyone.

    Nicki Myers Woodingdean

  • Maslen's were extremely helpful and profession...

    Bridget Allen Brighton

  • In my situation, moving the sale of my home to Maslen Estate Agents really was a case of third time lucky!

    Lise Henderson Hove

  • Maslen's were amazing estate agents. Through,...

    Sarah Goodfellow Brighton

  • First class service. Friendly and professional.

    Mr Thorne Brighton

  • You were amazingly helpful throughout - a real pillar of strength with a very difficult sale.

    Mrs Parkin Brighton

  • Excellent communication and advice throughout. It felt very reassuring to be in good hands.

    Mrs Brooker Brighton

  • Best Agents in Brighton.

    Mrs Field Brighton

  • Very comprehensive and professional. Nice people to work with and highly recommended. 

    Mr Alderton Brighton

  • From first valuation to completion day the Mas...

    Sam Brighton

  • Very, very happy we chose you, felt right from the start! Thank you!

    Miss Blackadder Hove

  • This was the best experience I’ve ever had of estate agents. Professional, calm and understanding.

    Elinor James Hove

  • Very helpful and patient team.

    Mrs Shea Brighton

  • Paul was absolutely brilliant. 

    Mrs Tasker Brighton

  • Great service, always polite and friendly. Excellent contact and info all the way.

    Mr Wells Hove

  • Estate agents generally have bad reputations b...

    Dan Harris Brighton

  • Your advice, support and understanding whilst dealing with the property were invaluable, making everything so easy.

    Janine Suttner Brighton

  • A very committed team who made the sale process very easy.

    Ms Rees Brighton

  • The team worked very hard over a long period to ensure my sale went through - excellent service!

    Mr Patrick Brighton

  • Quality advice about when and how to sell, which was spot on. Thank you.

    Miss Coleman Brighton

  • All very professional, kept updated throughout. Very pleased - Would recommend. 

    Mrs Hammond Brighton

  • These guys are the real deal, highly experienced, no nonsense, honest and by far and away the most reliable we have encountered. 

    Sarah Studd Hove

  • Very pleased with the experience. I would definitely recommend you and use you again.

    Ms D Edmonds Brighton

  • I have bought and sold 7 properties, and this was the best experience of an estate agents services I have found.

    Mrs Shepherd Brighton

  • Superb service as usual, I would always recommend you.

    Ms S Hike Brighton

  • I found the service to be courteous, friendly and efficient.

    Mr Upton Brighton

  • All agents at Maslen were extremely helpful and polite from the beginning to the completion of sale. 

    Mr Johnson Brighton

  • Fantastic service. By far the best agents we have ever used, I cannot recommend you highly enough.

    Mr Field Brighton

  • Excellent customer service throughout. I will definitely recommend you, and use you again. Thank you.

    Ms Longley Brighton

  • Compared to your rivals, your service was excellent

    Ms McGrigor Brighton

  • Good team. Straightforward. No nonsense.

    Mr Standing Brighton

  • I wish we had used you to sell our property! Nice to meet honest people, who are genuinely interested in helping. Very pleased.

    Mrs Porter Brighton

  • A really good experience.

    Mr Tibble Brighton

  • Very professional and friendly. The only estate agents I would trust and recommend.

    Jean Hurley Brighton

  • Maslen's were very good at keeping in touch an...

    Penny Ashby Brighton

  • The whole team were very committed from start to finish.

    Mr Pilgrim Brighton

  • It was an amazing experience, everyone involved were fantastic. 

    Mr & Mrs Knight Brighton

  • The staff were very helpful, an excellent service. I would recommend you to others.

    Miss Hockly Brighton

  • All the staff were professional, cheerful and supportive throughout the long process.

    Mr R Turner Shoreham

  • I found everyone helpful, positive and courteous.

    Jean Wooldridge Evesham

  • From start to finish the sale was dealt with in a thoroughly professional manner.  

    Mr Gibbs Brighton

  • Very impressed with the efficient and friendly service, the staff were a pleasure to deal with. 

    Mr & Mrs Gill Brighton

  • It was a long, drawn out process that the people at Maslen helped me through, without the impression that it was a chore. So extremely professional...

    Mr McLagan Brighton

  • I was new to the area and viewed a lot of properties with a lot of different agents. Maslens were by far the best I came in contact with, so when i...

    Mr & Mrs Heer Brighton

  • Best Estate Agents ever experienced - professional, approachable, competent and exemplary. 

    Mr & Mrs Guest Brighton

  • Donna was such a friendly and helpful support...

    Victoria Lander Brighton

  • Sold within 2 weeks for asking price "excellent!"

    Mr Grundy Hove

  • In what could have been a very stressful situation it has been a pleasure dealing with you and I can’t speak highly enough of the service provided.

    Gill Frost Hove

  • As always, an excellent service. 

    Mr & Mrs Field Brighton

  • Thank you for your service, I would (and have) recommended you to my friends.

    Liz Dean Brighton

  • A completely painless experience from start to finish. Thank you.

    Mr Woolven & Mrs Bessant-Woolven Brighton

  • Donna was our vendors sales progressor. We cou...

    Allan Da Silva Brighton

  • Already recommended you! Thank you.

    Mr Edwards Brighton

  • Thank you Maslens, you were all excellent!

    Miss Jasper Brighton

  • Paul Wilkinson was extremely helpful and efficient. The only problem was the vendors solicitor and Paul warned me of this. A good transaction all r...

    Mr Lavender Brighton

  • Please thank Paul at Lewes Road - Excellent service. 

    Mr & Mrs Nuthall Brighton

  • Thanks for an excellent service. 

    Mr King Brighton

  • Really pleased with the service and will definitely recommend to others.

    Ruth Kendall Brighton

  • Very thorough & very informative.

    Mr Michnowicz Brighton

  • Excellent Service from start to finish.

    Mr T Mole Hove

  • Thank you. We found all the staff knowledgeable and really pleasant to deal with. 

    Ms Ansloos Brighton

  • Excellent service as always

    Mr Field Brighton

  • You are the best estate agent I have ever dealt with and we will be recommending you to anyone moving!

    Hazel Young Hove

  • Very happy with the service we got from you guys, everyone we dealt with was extremely friendly, professional and helpful. Thanks!

    Mr Brown Brighton

  • Thank you to all the team at Maslen, especiall...

    Gabrielle Gardner Brighton

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