The Price is Right - But Is Your Estate Agent?

3rd March 2025

The Price is Right - But Is Your Estate Agent?

If there is one single rule that applies to any business it is that the amount someone will pay for something is simply what they think it is worth.

If you've ever tried to sell an item on Ebay that you've read is worth a particular sum, you might find yourself disappointed when no one will buy at that price. The same is true when it comes to selling your home.

That's why getting the price right when your property first goes onto the market is the key to a successful sale.

Stale properties

It stands to reason that when your home first goes live 'on the market' it's the best chance to achieve a quick sale. When they find the home they want potential buyers know that they need to move quickly to get an offer accepted.

That's a great position for a seller to be in, but it will only happen if the market valuation is attractive to the pool of buyers at that particular time. 

If you overprice you risk missing out on this 'new on the market' advantage. That leads to your property becoming what we call 'stale', because many of the buyers who should be interested in it have already rejected it as an option. 

Going down

When something doesn't sell at a given price it's often reduced in the hope that buyers will find it more appealing.

That's okay if you're a shop owner who still has a significant profit margin baked in, but if you are a home owner and have made plans to buy somewhere else based on your estate agent's valuation, you might then find yourself in a tricky situation. 

According to property analytics firm TwentyEA, almost one million homes for sale across the country had their prices reduced during 2024. 

For us this doesn't point towards buyers being overly picky because there will always be people who want to buy a new home. What it does mean is that many estate agents are simply giving sellers the wrong advice. 

The right price

When you decide to sell your home you should get a few opinions from different estate agents. As well as giving you the chance to 'size them up' and see if you would trust them to sell your home, it will also usually lead to a range of different figures being put forward as the 'asking price'. 

Here's an unpleasant truth - some agents will inflate that figure just because they need your business. Why do they need to do this? Because they don't sell enough homes to be successful! 

A trustworthy agent who has expert knowledge of your area will give you an honest figure, even if it's not one you particularly wanted to hear. 

Many factors come into play, which is why we give you a full'market appraisal' rather than a simple off the cuff 'valuation'. 

Facts and figures

In 2024 we achieved 98.4% of our sales final asking prices. We sold properties worth £34,000 million, an increase of 36% on the previous year. Those figures tell one something - we know what we're doing and we get the price right!

Maslen Estate Agents has again been recognised as one of the top 500 UK estate agencies by The Best Estate Agent Guide for 2025 and we're also proud to have received over 400 Google reviews with an impressive average score of 4.9.

It all shows that customer care means everything to us. As a modern estate agency covering all of Brighton and Hove from our central office located on Lewes Road, we are the best performing agent in all BN2 postcodes and we extend that approach across the entire city. 

If you'd like to find out why so many people trust us to sell their home in Brighton and Hove call 01273 677 001, [email protected] or pop in and see us face to face at our Lewes Road office.

Testimonials

  • Nick and Paula are total stars! They were incredibly supportive and present throughout. Thank you!

    Miss O'Haire Hove

  • The sale was dealt with swiftly, professionally and successfully. Thank you Maslen!

    Mrs Lincoln Hove

  • Very comprehensive and professional. Nice people to work with and highly recommended. 

    Mr Alderton Ladysmith Road

  • Fantastic service. By far the best agents we have ever used, I cannot recommend you highly enough.

    Mr Field Mafeking Road

  • Very thorough & very informative.

    Mr Michnowicz Waldegrave Road

  • A really good experience.

    Mr Tibble Lewes Road

  • Compared to your rivals, your service was excellent

    Ms McGrigor Milner Road

  • I was new to the area and viewed a lot of properties with a lot of different agents. Maslens were by far the best I came in contact with, so when i...

    Mr & Mrs Heer Lewes Road

  • First class service. Friendly and professional.

    Mr Thorne The Avenue

  • Many thanks to Nick. It was an easy process thanks to you! I'm extremely satisfied with how the sale went, great job.

    Ms Mayanobe Aymer Road

  • As always, an excellent service. 

    Mr & Mrs Field Lewes Road

  • Excellent Service from start to finish.

    Mr T Mole Cromwell Road

  • Sharon and her team could not have done more in what was a difficult sale. 

    Ms Daly Woodingdean

  • Very pleased with the experience. I would definitely recommend you and use you again.

    Ms D Edmonds Horton Road

  • All very professional, kept updated throughout. Very pleased - Would recommend. 

    Mrs Hammond Hove

  • Thank you for everything!

    Ms Tucker Willow Close

  • Paula's role was brilliant. Having someone office based and available was so appreciated and her promptness an impressive service - every Estate Agent...

    Ms Wynn-Jones Baxter Street

  • All the staff I dealt with were excellent. Sharon worked really hard to complete the sale.

    Mrs Bent Falmer Gardens

  • Superb service as usual, I would always recommend you.

    Ms S Hike Blackthorn Close

  • The whole team were very committed from start to finish.

    Mr Pilgrim Lewes Road

  • The Woodingdean team were very friendly and approachable.

    Mrs Palmer Pitt Gardens

  • Already recommended you! Thank you.

    Mr Edwards The Ridgway

  • Best Estate Agents ever experienced - professional, approachable, competent and exemplary. 

    Mr & Mrs Guest Riley Road

  • Very professional service. Thank you!

    Miss New & Mr Jackson Buller Road

  • Very pleased with the service. Many thanks to Sharon and the boys!

    Mr Flynn Woodingdean

  • Very pleased with the excellent service throughout. Professional, friendly, efficient and no hard sell. Achieved above asking price. Thank you!

    Mr Witten Lewes Road

  • Sharon was excellent, she kept us informed at all stages and was a really calming objective influence in the process.

    Ms Frederick Channel View Road

  • Good team. Straightforward. No nonsense.

    Mr Standing Newmarket Road

  • In February 2016 I was looking to buy and sell very rapidly. Competition among buyers at the time was very high. Sharon @ the Woodingdean branch sh...

    Ms Helen Lyons Woodingdean

  • Best Agents in Brighton.

    Mrs Field Tarner Road

  • Excellent customer service throughout. I will definitely recommend you, and use you again. Thank you.

    Ms Longley Kingsbury Street

  • All agents at Maslen were extremely helpful and polite from the beginning to the completion of sale. 

    Mr Johnson Fiveways

  • Very helpful and patient team.

    Mrs Shea Selborne Place

  • Paula was fabulous and we felt really informed and supported. 

    Mr & Mrs Walker Lewes Road

  • We were very pleased with services provided by the Fiveways office.

    Mr & Mrs Sawyer Shaftesbury Road

  • An efficient, professional and friendly service. Helpful and a pleasure to do business with.

    Mr Beddington Brading Road

  • Cannot express our appreciation enough of all the efforts made by the Woodingdean team - they were fantastic.

    Mr John Mogridge Woodingdean

  • Ben and Paula were calm and reassuring throughout a very difficult process!

    Ms Easterbrook Bear Road

  • Thanks David, all very professional.

    Mrs Flowers Foxdown Road

  • Please thank Paula at Lewes Road - Excellent service. 

    Mr & Mrs Nuthall Lewes Road

  • Graham Griffin provided us, and continues to provide us, will all-round excellent advice. We trust his knowledge and expertise.

    Mr Blackmore & Ms O'Sullivan Financial Services

  • Very happy with the service we got from you guys, everyone we dealt with was extremely friendly, professional and helpful. Thanks!

    Mr Brown Titian Road

  • Brilliant. Well done to Sharon and the Woodingdean team.

    Ms Curtis The Ridgway

  • Thanks for an excellent service. 

    Mr King Hove

  • A very positive experience - I had most contact with the Fiveways office and they were so friendly and helpful.

    Ms A King Balfour Road

  • Quality advice about when and how to sell, which was spot on. Thank you.

    Miss Coleman Buller Road

  • Ben was particularly enthusiastic and helpful. Martin, Paula, Sam and Will are all hard workers.

    Ms Goodey Franklin Road

  • Excellent service as always

    Mr Field Ringmer Road

  • The team worked very hard over a long period to ensure my sale went through - excellent service!

    Mr Patrick Gladstone Terrace

  • Very impressed with the service. Sharon Wareham works tirelessly, very professionally and is always there for advice. 

    Miss Matthews Kipling Avenue

  • Great service, always polite and friendly. Excellent contact and info all the way.

    Mr Wells Bishops Road

  • I wish we had used you to sell our property! Nice to meet honest people, who are genuinely interested in helping. Very pleased.

    Mrs Porter Taunton Road

  • Paul Wilkinson was extremely helpful and efficient. The only problem was the vendors solicitor and Paul warned me of this. A good transaction all r...

    Mr Lavender Fiveways

  • Paula was absolutely amazing!

    Mr & Mrs MacKay Lewes Road

  • I found the service to be courteous, friendly and efficient.

    Mr Upton Buller Road

  • Hugely impressed with Ben & his team.

    Mrs Mead Upper Lewes Road

  • Sharon, Harvey and James were all excellent - very professional. Totally opposite to what I have experienced with other agents. Maslen have restore...

    Ms Lyons Woodingdean

  • We cannot recommend Maslen's estate agents enough.

    Many thanks to Paul, Donna, Janette and the...

    Linda & Les Wigmore Close

  • Our local office manager, Sharon Wareham was warm and friendly and kept us up to date at all times.

    Mr Hope The Brow

  • We were delighted with the service received from all the staff with whom we had contact,

    Dr Crichton The Ridgway

  • Paul was absolutely brilliant. 

    Mrs Tasker Fiveways

  • I have bought and sold 7 properties, and this was the best experience of an estate agents services I have found.

    Mrs Shepherd Hertford Road

  • Very, very happy we chose you, felt right from the start! Thank you!

    Miss Blackadder Coniston Court, Holland Road

  • The staff were very helpful, an excellent service. I would recommend you to others.

    Miss Hockly Fiveways

  • A good team at Woodingdean helped us through a stressful time.

    Mr & Mrs Penton Sycamore Close

  • Thank you Paul and Archie, you gave an excellent service, as well as Kelly. I look forward to working with you again. 

    Mr White Fiveways

  • Very good service and communication. Paula was excellent.

    Mr & Mrs Scarboro 1 Pevensey Road

  • It was a long, drawn out process that the people at Maslen helped me through, without the impression that it was a chore. So extremely professional...

    Mr McLagan Lewes Road

  • Very impressed with all dealings with Maslen. Paula Carter was in particular very knowledgeable and helpful. 

    Mr McBlane Hove

  • Very impressive - professional and friendly, both Martin Timms and Paula Carter were excellent at keeping in contact with sensible advice based on...

    Mrs O'Connor Hove

  • Outstanding service from Sharon. James is an asset to Maslens & Harvey was so helpful and polite.

    Ms Cianchetta Selhurst Road

  • From start to finish the sale was dealt with in a thoroughly professional manner.  

    Mr Gibbs Lewes Road

  • Thank you Maslens, you were all excellent!

    Miss Jasper Taunton Road

  • A completely painless experience from start to finish. Thank you.

    Mr Woolven & Mrs Bessant-Woolven Lewes Road

  • Thank you. We found all the staff knowledgeable and really pleasant to deal with. 

    Ms Ansloos Lewes Road

  • Paula is amazing!

    Ms Aspnall Gladstone Place

  • You were amazingly helpful throughout - a real pillar of strength with a very difficult sale.

    Mrs Parkin Fiveways

  • The whole team were excellent, each one of them felt like family. Sharon had a lot of sorting to do at times but coped very well, a true profession...

    Mr Vernon Woodingdean

  • Harvey was helpful and easily reachable at the beginning of the process and Sharon kept us informed and was always happy to help.

    Ms Murch & Ms Mapa Ticehurst Road

  • Very impressed with the efficient and friendly service, the staff were a pleasure to deal with. 

    Mr & Mrs Gill Lewes Road

  • Exceptional service throughout the process - should we decide to sell in the future we wouldn't hesitate to use your agency. You're a cut above the...

    Ms Windels & Mr Barham Fiveways

  • Excellent communication and advice throughout. It felt very reassuring to be in good hands.

    Mrs Brooker Buller Road

  • Sharon was excellent - kept us well informed, thank you so much!

    Ms Waters Cowley Drive

  • Service exceeded my expectations overall at all stages of the process - I wouldn't hesitate to recommend you. Thanks. 

    Ms Greene Lewes Road

  • A very committed team who made the sale process very easy.

    Ms Rees Ticehurst Road

  • Sharon was amazing! She kept us up to date the whole way through the process. We cannot fault Sharon or the rest of her team. 

    Mr & Mrs Ashley Woodingdean

  • Sold within 2 weeks for asking price "excellent!"

    Mr Grundy Bishops Road

  • Excellent service from the Lewes Road branch. Martin Timms secured a quick sale & at a good price & Paula Carter worked really hard to secure...

    Ms Schulte Bear Road

  • It was an amazing experience, everyone involved were fantastic. 

    Mr & Mrs Knight Woodingdean

  • First class service from a first class team.

    Mr & Mrs English The Ridgway

  • Extremely efficient. Nick and Paula are excellent. The weekly phone calls were much appreciated. 

    Ms Gray Lewes Road

  • Maslens as a whole were really friendly and professional. I have to thank and congratulate Paula Carter for being superb at her job and exceeding m...

    Ms Warren Hove

  • I would recommend Maslen to anyone. 

    Mrs Tripp Woodingdean

  • We were very impressed with the Nick from start to finish. 

    Mr & Mrs Smith Lewes Road

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